Well, damn the delivery thieves, but thank you Amazon.
I spent only 15, or so, minutes communicating with a representative from said company this morning, regarding the 2 separate incidents.
I contacted Amazon online, answered one of their questions in English, and was asked if I wanted help in English. Yes, thank you very much. I had a bit to say, which would have taken too long to do using my translation app.
The person on the other end was named Rodrigo, and he was very polite, helpful, and efficient. He had both our refunds being processed within minutes. When I was handling Ivan’s refund, I asked him if he was “the same Rodrigo that helped my wife recently”? He said he was. How nice.
I told him, also, that these 2 delivery issues were not the only ones. Ivan had ordered an Apple laptop in 2020 that he never received. He was refunded that at the time, however. As I told Rodrigo, someone down here is stealing Amazon’s products, and that you folks might want to investigate this. He started a report for all 3 of the incidents.
They know who is assigned to what packages, which are to be delivered where, and when. If they don’t want to do anything about it, that’s up to them. I did what we both thought we should.
Whether he did, or not, is not something I’m going to worry about.
Until next we meet, stay happy, healthy, and safe. Wash, cover, and protect yourselves.